Fintoc MX - Transfers - Intermitente – Incident details

All systems operational

Transfers - Intermitente

Resolved
Major outage
Started 3 months agoLasted about 1 hour

Affected

API

Degraded performance from 12:10 AM to 1:10 AM, Operational from 12:10 AM to 1:10 AM, Major outage from 1:10 AM to 1:27 AM, Degraded performance from 1:10 AM to 1:27 AM

Transfers

Degraded performance from 12:10 AM to 1:10 AM, Major outage from 1:10 AM to 1:27 AM

Payment Initiation

Degraded performance from 12:10 AM to 1:10 AM, Major outage from 1:10 AM to 1:27 AM

Cash

Operational from 12:10 AM to 1:10 AM, Degraded performance from 1:10 AM to 1:27 AM

Dashboard

Degraded performance from 12:10 AM to 1:10 AM, Major outage from 1:10 AM to 1:27 AM

Transfers

Degraded performance from 12:10 AM to 1:10 AM, Major outage from 1:10 AM to 1:27 AM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Update
    UTC
    Update

    No se encuentra disponible el servicio para enviar y recibir transferencias SPEI a través de Fintoc. Nos encontramos trabajando en una solución, la cual será notificada por este mismo medio.

  • Identified
    UTC
    Identified

    Se presenta lentitud en el procesamiento de Transfers a través de Fintoc. El servicio se encuentra disponible, pero podría haber demora en las notificaciones de las transferencias SPEI.

    Nos encontramos trabajando en una solución, la cual será comunicada por este mismo medio.